Channels

Mail, WhatsApp, Instagram: everything in one inbox.

Everywhere customers send you a message, it comes together in one inbox on your phone and laptop. You keep the overview.

Channels and connections

Your channels and customer data in one place.

Channels

Where do your messages come from?

Your customer sends an email, a WhatsApp, or a DM. In Wapps, all those messages come in one inbox, grouped by conversation.

  • Email
  • WhatsApp View example →
  • Instagram
  • Messenger
  • LinkedIn
  • Telegram
  • TikTok
  • Slack
  • Teams beta
  • SMS
  • Website chat

Custom connections

Do you work with your own software? At Enterprise, we build the connection with your own systems.

Ask for custom work
Recognition

How many apps do you have open right now?

Messages in five places means answering later, searching back, and switching between apps. One inbox solves that.

Without Wapps

Each channel has its own app

  • Email on the laptop, WhatsApp on your phone, DMs in between
  • Nowhere do you see at once what is still waiting for a response
  • For each response, you first look back at what has already been said
  • Messages get left behind because they are in the wrong app
With Wapps

All messages in one inbox

  • Email, WhatsApp, and DMs together in one inbox
  • Filter by company, profile, or channel
  • Long conversations summarized, a draft response ready
  • Responses in the tone of each profile, messages in other languages translated
Channel configurator

Which channels do you use?

Click on what your customers use. You see how those messages are together in one inbox, and when each channel is useful.

Your channel mix: Email, WhatsApp

When you use these channels
  • Email For quotes, intake questions, and longer questions with attachments. Wapps summarizes a long conversation so you can quickly remember what it was about.
  • WhatsApp For quick coordination and planning in between, without switching between phone and laptop.
Inbox(2) Archive
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Veldkamp Retail now
Quote request with attachment
M
Mark Jansen 12 m
Reschedule appointment to Thursday

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Your question 1 now
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