About the customer you are talking to
- Name, email address, and phone number
- The company associated with the contact
- The position of the contact
Integration · CRM
You know which company your customer works for before you respond.
For companies that keep their contacts in HubSpot and receive messages via email and WhatsApp. Wapps writes a draft response, then looks up the contact in HubSpot and reads the name, company, and position. This way you address someone correctly right away, without searching in your CRM.
Choose a customer, press the button that lights up and see what Wapps retrieves from HubSpot.
Contact
Mirjam Kok
Company
Kok Installatietechniek
Position
Buyer
M
Mirjam Kok
Email
Sales ▾
Today
Mirjam Kok
We would like a quote for our three locations.
Quote for three locations
Thinking...
Inbox(3)
Archive
M
Mirjam Kok
1
10:21
Quote for three locations
T
Tim Verhoef
1
16:02
Reschedule demo to Friday
A
Anouk Peters
1
13:48
Provide new invoice address
What the connection does
Wapps reads, and changes nothing in HubSpot.
Wapps looks up the contact using the email address or the phone number. Which of the two, you choose; a phone number must then be exactly as it is in HubSpot.
So you know what to expect
- No creating or modifying contacts, deals, or notes
- No deals or company information outside the contact
Linking
In four steps to your Wapps.
Create a private app
Create a private app in HubSpot with read rights for contacts.
Copy the token
Copy the access token of that app.
Fill it in at Wapps
During the setup, we will prepare it with you, along with your portal ID.
Choose how you search
By email address or by phone number, depending on how your customers reach you.
Frequently asked questions
What you want to know before you connect.
Which data goes to the AI?
From the contact you are talking to: name, email address, phone number, company, and position.
Does Wapps see my deals?
No. The connection only reads the contact, no deals or notes.
Can Wapps change anything in HubSpot?
No. Wapps looks up the contact and does not write anything back.
Ready to start?
Tell which channels your customers use.
3 minutes intake. Personal feedback within 1 working day. We will set up the connection with you during the configuration.