General terms and conditions
1. What these terms apply to
For any use of Wapps: the trial, a subscription, and Enterprise. For Enterprise, we can make additional agreements.
2. What Wapps does
Wapps consolidates messages from your connected channels into one inbox, with summaries and draft responses. Wapps never sends anything itself: you review a draft and send it. What you send is your responsibility.
3. The trial
After a positive intake, you get your own environment for 14 days. Messages come in and Wapps prepares drafts; sending is part of a subscription. The trial ends automatically.
4. Subscription and payment
You choose a package per month or per year, at the prices listed on the pricing page. Payment is made via Stripe. An annual contract runs until the end of that year.
5. Connections and services from others
Channels and connections such as WhatsApp, Instagram, or your webshop operate under the terms of those services. Costs they charge, such as the call rates from Meta, are paid to them.
6. Availability
We do our best to keep Wapps always accessible and announce scheduled maintenance in advance. Agreements about response times are only made for Enterprise.
7. Liability
Our liability is limited to the amount you paid for Wapps in the 12 months prior. We are not liable for indirect damage or consequential damage, for damage caused by services from others, and for messages you send.
8. Cancellation
You can cancel your subscription whenever you want, via the subscription page in Wapps or by email to info@wapps.nu. You retain access until the end of the paid period: one month, or one year for an annual contract. After that, we will delete your data upon request, as described in the privacy statement.
9. Law
Dutch law applies to these terms.