Privacy Policy

At Wapps, we respect your privacy and are strongly committed to safeguarding all information we receive from or about you. This Privacy Policy describes our practices regarding Personal Information we collect from or about you when you use our website, applications, and services (collectively, the “Services”). This Privacy Policy does not apply to content we process on behalf of customers of our business offerings, such as our API. Our use of that data is governed by our customer agreements that cover access to and use of those offerings.

Please refer to help for information on how we collect and use training data to develop our language models that power Wapps and other Services, and your choices with respect to that information.

1. Personal Information We Collect

We collect Personal Information about you (“Personal Information”) as follows:

• Personal Information You Provide: We collect Personal Information when you create an account to use our Services or when you communicate with us, such as:

  • Account Information: When creating an account, we collect information associated with your account, including your name, contact information, account credentials, payment card information, and transaction history (collectively, “Account Information”).
  • User Content: When using our Services, we collect Personal Information included in the input, file uploads, or feedback you provide to our Services (“Content”).
  • Communication Information: When you communicate with us, we collect your name, contact information, and the contents of any messages you send (“Communication Information”).
• Personal Information We Automatically Receive from Your Use of the Services: When you visit, use, or interact with the Services, we receive the following information about your visit, use, or interactions (“Technical Information”):
  • Log Data: Information that your browser automatically sends when you use our Services. Log Data includes your IP address, browser type and settings, the date and time of your request, and how you interacted with our website.
  • Usage Data: We may collect information about your use of the Services, such as the type of content you view or interact with, the features you use, and the actions you take, as well as your timezone, country, access dates and times, user agent and version, the type of computer or mobile device you use, and your computer connection.
  • Device Information: This includes the device name, operating system, device identifiers, and browser you are using. The information collected may depend on the type of device you use and its settings.
  • Cookies: We use cookies to operate and manage our Services and to enhance your experience. A “cookie” is a piece of information sent to your browser by a website you visit. You can set your browser to accept all cookies, to reject all cookies, or to notify you when a cookie is offered, so that you can decide each time whether to accept it. However, refusing a cookie may, in some cases, limit your use of a website or the display or function of a website, or certain areas or features of a website, in a negative way. For more information about cookies, use a search engine.

2. How We Use Personal Information

We may use Personal Information for the following purposes:

• Providing, managing, maintaining, and/or analyzing the Services;
• Improve our Services and conduct research;
• Communicate with you;
• Develop new programs and services;
• Prevent fraud, criminal activity, or abuse of our Services and protect the security of our IT systems, architecture, and networks;
• Comply with legal obligations and legal processes and protect our rights, privacy, security, or property, and/or those of our affiliated entities, you, or others.

Aggregated or De-identified Information: We may aggregate or de-identify Personal Information so that it no longer can be used to identify you, and use such information to analyze the effectiveness of our Services, add features to our Services, conduct research, and for other similar purposes. Additionally, we may analyze the general behavior and characteristics of users of our Services from time to time and share aggregated information, such as general user statistics, with third parties, publish such aggregated information, or make such aggregated information publicly available. We may collect aggregated information through the Services, through cookies, and through other means as described in this Privacy Policy. We will maintain and use de-identified information in anonymous or de-identified form and will not attempt to re-identify the information, unless required by law.

As mentioned above, we may use the Content you provide to us to improve our Services, such as training the models that power Wapps. For instructions on how to opt out of our use of your Content to train our models, please see our help section.

3. Disclosure of Personal Information

Under certain circumstances, we may disclose your Personal Information to third parties without further notice to you, as required by law:

• Vendors and Service Providers: To assist us in meeting operational needs and performing certain services and functions, we may provide Personal Information to vendors and service providers, including providers of hosting services, cloud services, and other information technology service providers, email service software, and web analytics services, among others. These parties will have access to, process, or store Personal Information only as instructed by us in the course of their duties for us.
• Business Transfers: In the event of a merger, reorganization, bankruptcy, liquidation, or transfer of service to another provider (together a “Transaction”), your Personal Information and other information may be disclosed in the due diligence process with counterparties and others involved in the Transaction and transferred to a successor or affiliate as part of that Transaction, along with other assets.
• Legal Obligations: We may share Personal Information, including information about your interaction with our Services, with government agencies, industry counterparts, or other third parties (i) as required by law or in the good-faith belief that such action is necessary to comply with a legal obligation, (ii) to protect and defend our rights or property, (iii) if we in good faith believe that there is a violation of our terms, policies, or the law; (iv) to detect, prevent, or otherwise address fraud or other illegal activities; (v) to protect the safety, security, and integrity of our products, employees, or users, or the public; or (vi) to prevent legal liability.

4. Your Rights

Depending on your location, individuals in the EEA, the UK, and worldwide have certain legal rights concerning their Personal Information. For example, you may have the right to:

• Access your Personal Information and information about how it is processed;
• Have your Personal Information erased from our records;
• Correct or update your Personal Information;
• Have your Personal Information transferred to a third party (right to data portability);
• Restrict how we process your Personal Information;
• Withdraw your consent – if we rely on consent as the legal basis for processing – at any time;
• Object to how we process your Personal Information;
• Lodge a complaint with your local data protection supervisory authority.

You may be able to exercise some of these rights through your Wapps account. If you are unable to exercise your rights through your account, please send your request to dsar@wapps.nu.

A note about accuracy: Services like Wapps generate responses by reading a user's text and predicting the words that are likely to come next based on it. In some cases, the words that are likely to come next may not be the most factually accurate. Therefore, you should not rely on the factual accuracy of the output from our models. If you notice that the output from Wapps contains incorrect information about you and you would like us to correct the inaccuracy, you can submit a correction request to dsar@wapps.nu. Due to the technical complexity of how our models work, we may not be able to correct the inaccuracy in every case. In that case, you can request to have your Personal Information removed from the output of Wapps by filling out the feedback section.

5. Children

Our Service is not directed to children under the age of 10. Wapps does not knowingly collect Personal Information from children under the age of 10. If you have reason to believe that a child under the age of 10 has provided Personal Information to Wapps through the Service, please contact us at legal@wapps.nu. We will investigate and, if necessary, remove the Personal Information from our systems. If you are age 10 or older but under the age of 18, you must have permission from your parent or guardian to use our Services.

6. Links to Other Websites

The Service may contain links to other websites that are not operated or controlled by Wapps, including social media services (“Third Party Sites”). The information you share with Third Party Sites will be governed by the specific privacy policies and terms of use of Third Party Sites and not by this Privacy Policy. By providing these links, we do not imply that we endorse or have reviewed these sites. For information about their privacy practices and policy, please contact the Third Party Sites directly.

7. Security and Storage

We implement reasonable technical, administrative, and organizational measures to protect Personal Information both online and offline from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, there is no absolute security or error-free internet or email transmission. In particular, emails sent to or from us may not be secure. Therefore, you should take extra care in deciding what information you send to us via the Service or email. Additionally, we are not responsible for circumvention of privacy settings or security measures on the Service or third-party websites.

We will retain your Personal Information only for as long as necessary to provide our Service to you or for other legitimate business purposes such as resolving disputes, security and other lawful reasons or legal obligations we have. How long we retain Personal Information depends on various factors, such as the quantity, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure of the information, our purpose(s) for processing the information, and any applicable legal requirements.

8. Changes to This Privacy Policy

We may modify this Privacy Policy from time to time to adjust our privacy practices to meet changing requirements and to supplement or modify it for new Service offerings. Changes to this Privacy Policy will be effective when posted to our website. We encourage you to check for updates periodically by reviewing the date at the top of this Privacy Policy. Continued use of the Service after changes to this Privacy Policy are posted will confirm your acceptance of such changes.